Returns & Refunds

Returns:

We are confident that you will be very happy with your purchase from Cake & Kitchen. However if you are not totally satisfied please contact us within 48 hours and you may return it to us within 7 days to exchange or for a store credit.

Returned items must be in brand new unused condition and in original packaging along with a copy of the original receipt.

Please email info@cakeandkitchen.co.nz to arrange.

Please note return delivery is at the cost of the sender.


Faulty Goods:

We carefully check the quality of our products prior to dispatch. In the unlikely event of receiving a faulty product, please contact us within 48 hours at info@cakeandkitchen.co.nz

In the event you do return an item and the fault is detected by Cake & Kitchen, we will refund the cost of the return postage and either; a replacement will be sent, store credit issued or full refund offered.